Terms of service

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website www.securecleaningsystems.co.uk (the “Site”) and any purchases made from Secure Cleaning Systems (“we”, “us”, “our”).

By accessing our Site or purchasing from us, you agree to be bound by these Terms.

1. Online store terms

You must be at least the age of majority in your jurisdiction to use this Site.
You may not use our products or services for any illegal or unauthorised purpose.

A breach of these Terms will result in immediate termination of service.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that content (excluding payment information) may be transferred unencrypted over networks.

Payment information is always encrypted during transfer.

3. Products and services

All products are subject to availability.
We reserve the right to modify or discontinue any product at any time without notice.

We have made every effort to display product descriptions and images accurately, but we do not guarantee they are error-free.

4. Prices and payment

Prices are listed in GBP (£) unless stated otherwise.
Prices may change without notice.

We reserve the right to refuse or cancel orders, including those suspected of fraud or unauthorised activity.

Payment is processed by third-party payment providers. We do not store full card details.

5. Orders and acceptance

An order confirmation does not constitute acceptance.
Acceptance occurs when the order is dispatched.

We reserve the right to limit quantities per order or per customer.

6. Delivery

Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by couriers, customs, or events outside our control.

Risk passes to you upon delivery.

7. Returns and refunds

Returns and refunds are handled in accordance with our Returns Policy, which complies with UK consumer law.

Custom or bespoke items may be non-refundable unless faulty.

8. Intellectual property

All content on this Site, including text, images, logos, and designs, is the property of Secure Cleaning Systems or its licensors.
Unauthorised use is prohibited.

9. User comments and submissions

If you submit content (reviews, comments, feedback), you grant us the right to use, edit, and publish it without restriction.

You agree that your submissions will not violate any third-party rights or laws.

10. Prohibited uses

You are prohibited from using the Site or its content for:

Unlawful purposes
Violating regulations or laws
Infringing intellectual property
Transmitting malware or malicious code
Harassment, abuse, or discrimination

11. Limitation of liability

To the maximum extent permitted by law, Secure Cleaning Systems shall not be liable for any indirect, incidental, or consequential damages arising from use of the Site or products.

Nothing in these Terms limits liability where prohibited by UK law.