Privacy policy

Privacy Policy

This Privacy Policy describes how Secure Cleaning Systems (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.securecleaningsystems.co.uk (the “Site”).

Personal information we collect

Device information

When you visit the Site, we automatically collect certain information about your device, including:

  • IP address

  • Web browser type and version

  • Time zone

  • Cookies installed on your device

  • Pages viewed, referral source, and interactions with the Site

This information is collected using cookies, log files, pixels, tags, and similar technologies.

Order information

When you make a purchase or attempt to make a purchase through the Site, we collect information you provide, including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment method details (excluding full card numbers)

  • Order and transaction history

Customer support information

If you contact us, we may collect information you provide to assist with customer support.

How we use your personal information

We use your personal information to:

  • Process and fulfil orders

  • Communicate with you about orders and enquiries

  • Provide customer support

  • Improve and optimise our website

  • Detect and prevent fraud

  • Comply with legal and regulatory obligations

If you opt in, we may use your information for marketing communications.

Sharing personal information

We share your personal information with third parties to help us operate our business, including:

  • Shopify, which provides the e-commerce platform

  • Payment processors used to process transactions

  • Delivery and fulfilment providers

  • Analytics and marketing partners

These third parties only process personal information as necessary to perform their services.

Behavioural advertising

We may use your personal information to provide targeted advertisements or marketing communications.
You can opt out of targeted advertising using the following services:

  • Google Ads

  • Facebook / Meta Ads

Cookies

We use cookies to:

  • Enable core site functionality

  • Analyse site usage

  • Support marketing and advertising

You can control and manage cookies through your browser settings.

Data retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your rights (UK GDPR)

If you are a UK or EU resident, you have the right to:

  • Access personal data we hold about you

  • Request correction or deletion

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

Lawful basis (UK GDPR)

We process personal information under the following lawful bases:

  • Performance of a contract

  • Legal obligation

  • Legitimate interests

  • Consent (where applicable)

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact information

For questions or requests relating to this Privacy Policy, contact:

Email: info@securecleaningsystems.co.uk
Business name: John's Jetwashing (t/a Secure Cleaning Systems)
Address: Unit 1 Chadburn House, Liverpool, L30 6TZ